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goMobi User Guide
Download this User Guide as a PDF
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While
the web browsers supplied with modern smart phones are capable of viewing any
website, most sites are optimised for desktop computers with fast internet
connections. |
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As
mobile devices have smaller screens and often use touch screen technology,
the usability of a website can differ greatly from a desktop computer. To
compensate for this, many websites now offer a second version which is
specially tailored for use on a mobile phone. This support site for example
has a "normal" version and a special "mobile" version for
people who want to visit it on a mobile phone. |
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By
creating a mobile version of your website, you can ensure that all users will
get the best possible experience when they visit, no matter what device they
are browsing the internet on. |
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goMobi allows you to create a mobile friendly site in minutes, and
will automatically switch users to the mobile version of your site when they are using a smart
phone. |
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1. If you haven't already - Sign up for a goMobi account.
2. Configure your mobile domain name to point to your goMobi account. Examples: http://m.your-site.co.uk or http://your-site.mobi
3. Login to your goMobi control panel, using the login details that were emailed to you after you signed up:
https://www.uksecurewebhosting.net/gomobi-login.php
There are two sections within the goMobi control
panel which allow you to design and control the features of your mobile
website. |
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There is also a preview window on the right hand
side which will show any changes you make in real time. |
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The design tab will allow you to control the style of your mobile website. The following
six sections allow you to customise your site. |
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Enter the name and a description for your
website. These details will be shown on every page of your mobile site. |
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Once you have entered these details, click OK to save your changes and view your
new information in the preview pane on the right hand side. |
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Next, choose the language in which to display the
goMobi icons and features on your website. |
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Don't forget to click OK to save your changes. |
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Select your Sector and Business category from the drop
down menus. These will not appear to customers visiting your site, but will
be read by search engines and will help with search engine optimization. |
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Choose a theme for your mobile site. Don't forget
to click OK once you have selected
your favourite. |
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Choose a background colour for your site. Then
click OK. |
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You have two ways of adding a logo to your mobile
site, you can either click Browse for
image file to upload your logo from a local image on your computer, or if
you have a copy of your logo online, you can add the link to this logo by
entering the URL of your logo image file in the text box provided. |
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Quick tip: If
you already display a logo on your website, it is better to link to this
logo than by uploading a local copy. This way, if you ever change the logo
on your website the logo on your mobile site will also be updated. |
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Click OK to
save your changes. |
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| Step 1 |
At
the foot of your website is a small banner showing that this is a goMobi
website. If you do not want to show that this is a goMobi website, you can
remove this branding through your goMobi control panel.
Click the Features tab then scroll down the list until you see the Advanced section at the foot of the page. |
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| Step 2 |
Click
the Options link, and then check
the box marked Suppress branding. |
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| Step 3 |
Click OK to
save your changes. The branding will now be removed from your mobile site. |
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goMobi allows you to create a large number of
mobile optimized features for your website, allowing you to ensure that
mobile users have all the functionality they need from your website at their
fingertips. |
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Each of these features has an additional options
button that will help you get the most from your new features and change the
name and order that they appear on your mobile site. The features you can add
are listed below: |
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Note: By
Default, the Full website and Tell a Friend features are already
enabled on your mobile site. |
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Display your telephone number to allow your
customers to easily call you.
Simply
add your full contact number (including international dialling code) to the
text box and click OK. |
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Find Us |
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Enter
your address details in the text boxes provided. This address will display at
the foot of the site. Customers clicking on the Find Us button will see your address, and links to Google maps. |
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Full Website |
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This provides a link that customers can use to
view the desktop version of your website. This is already set up with your
website details by default. |
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Enter your opening hours in this feature. goMobi
will then check the time and display a different logo on your site depending
upon if you are currently open or not. |
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Customers that select the icon will be able to
see the full opening hours of your business. |
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Booking Request |
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Set your business type and email address in the
text boxes provided to allow customers to email you directly with bookings
online.
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Quick tip: You
don't need to be a restaurant or hotel to use this feature. Use the Options link to change the name
of the feature to "Book a Service visit" or anything you like in line with
your business requirements. |
Customers clicking this link will be taken to an
online booking form.
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If you have a photo or image gallery on your
website, link to it here. Simply add the address of your image gallery into
the text box provided. |
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An
"About Us" page can be found on many websites. If you already have one on
your existing desktop website, you can enter the address of this page and
link to it directly. If you don't have one on your existing site, but want
one on your mobile site, simply enter a description in the text box provided. |
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Links directly to the products page on your main
website, or simply add a description of the products you sell. |
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If you provide a service, add a link directly to
the services page on your website, or simply add a description of the
services you offer in the text box provided. |
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Add a
new link to any website page you want. Enter a name for the link to show
customers where they will be taken. |
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Quick tip: You
can create as many new links as you want. |
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This
feature allows you to create your own page from scratch on your mobile site.
Enter the text of your new page in the text box provided, and use the text
formatting options to create bullet points, lists, or format your text with
bold print or italics. You can also click the button marked source to enter,
or view your text in HTML format. |
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Quick tip: You can create
as many new links as you want. As this page will only appear to people
visiting your mobile website, you can create special offers exclusively for
mobile users to encourage customers to view your website from their mobile
devices. You can
also achieve a similar result with the Coupon feature explained later in
this guide. |
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This feature allows you to add all the legal
content to your site. This content will appear as links at the foot of every
page on your site. There are three different types of legal content you can
add.
- Copyright
- Terms
and Conditions
- Privacy
As
with many of the other features, you can either add your own content specific
to your mobile site, or add a link to any existing content that you have on
your desktop site. |
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Note: Wherever possible, you should link to existing content to ensure that both
your desktop site and your mobile site have the same messaging. |
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This
allows you to offer special promotions to customers using your mobile site.
You can add the offer name, a description and a closing date for your offer.
Once the closing date has passed, the coupon will automatically disappear
from your mobile site! |
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Make money from advertising by including any
existing AdMob, or Google AdSense campaigns to your website. |
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Allows
customers to request a call back. Customers clicking this button will be
asked to enter a form where they can add their phone number and any comments.
This will then be emailed to an address you specify so that you can call them
back whenever you want. |
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This
works in the same way as "Call Me Back", but allows customers to leave an
email address to reply to. This form also includes a subject heading that the
customer can enter when emailing you. |
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This feature allows customers a quick way of
sending an SMS message containing a link to your website to a friend. You can
customise any message that precedes the link to your website. |
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Allow customers to subscribe to your mailing
lists with this feature. Customers clicking this icon will be provided with a
form where they can enter their details. You can set the form to ask for an
email address, a phone number, or both.
You specify an email address to which an email
will be sent each time a customer completes the form, allowing you to add
their details to your mailing list. |
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If you have a Facebook account, add your username
in the text box provided. Any customer selecting this icon will be directed
to your public Facebook page. |
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Important: Your
Facebook page must be public. If you have privacy set in your settings your
customers will not be able to see your Facebook site. |
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Allow customers to engage with you via social
media. If you have a Twitter feed, simply enter your Twitter username in the
text box provided to provide a link customers can use to view your tweets. |
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This
feature allows you to add a feed from a public Google Calendar. Allowing
customers to see upcoming events and attractions.
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Allows your customers to view your site in a
language of their choice. |
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Note: This feature is based on a third party automated translation and
therefore errors in translation can occur. |
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This
feature adds a selection of social media icons to the foot of each page,
allowing customers to comment on your site through social media channels. |
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You can add up to 6 keywords and a short
description of your business. These will not be seen by customers, but will
be read by search engines, helping them to rank your site. Keywords should be
separated by a comma. |
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If you already have a Google Analytics account
you can enter your web tracking ID here and start collecting data from your
mobile website. |
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This section allows you some additional
customisation options and links to useful resources to help you get the most
from your site. You need to click the link marked Options to view all the settings available in this section. |
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Once
you have set up the features you require on your mobile site, you can change
their names, icons and position within your website simply and easily.
Click on the feature you would like to edit and
click the link marked Options. |
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From
the options menu, simply enter a new name for the icon in the text box
provided.
Click OK to save your changes. |
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From the options menu, click the link marked Change Icon.
You
can select a theme from the drop down menu at the top of the screen, and then
select an icon from the list shown.
Once the icon has been selected click OK on the next screen. |
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Each
icon is provided a position within your website. Number one will start in the
top left of your website, icons will then be added from left to right until
that row is full and a new row will be started underneath it.
From the options menu, select the new position of
your icon from the drop down menu provided and click OK. |
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Domain Name Server (DNS) settings - Back to top
In order to route HTTP traffic to goMobi domains, the DNS settings for mobile domain traffic must be configured correctly.
To do this, you must change your DNS records for your mobile domain according to the most appropriate scenario in the table below.
Note: If you are unsure where and how to manage your DNS settings, please contact your domain provider for help.
Mobile domain type |
Required DNS settings |
3rd-level mobile domain name
Examples:
m.your-site.com
mobile.your-site.com |
Set the CNAME record to direct traffic to lb.gomobi.info
Example:
m.your-site.com CNAME lb.gomobi.info |
2nd-level mobile domain name
Examples:
your-site.mobi
your-site.info
your-site.com |
If the DNS system supports CNAMEs on 2nd-level domains,use a CNAME record to direct traffic to lb.gomobi.info
Example
your-site.mobi CNAME lb.gomobi.info |
If the DNS system does not support CNAMEs on 2nd-level domains, use an HTTP redirect server to redirect your-site.com to www.your-site.com, add an A record for example.com to point at this server, and then add a CNAME record for www.your-site.com that points to lb.gomobi.info |
- If you have any problems in changing the DNS settings for domain names that have been registered via UK Secure Web Hosting, then simply open a support ticket and we'll set everything up for you. |
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